FAQ
Frequently Asked Questions
General Questions
Yes, we provide one stop solution in renovating or creating your bathroom. You do not need to hassle about getting your plumbing or electrical work done. You need to just opt for our service and sit back, relax and let our team do the work to give you a lifetime good bathroom experience.
Our team of qualified professionals stand for very high standards of work quality. We will make it hassle-free for you as it will ensure timely delivery and will do all the work from plan approval until completion. There is extensive warranty post completion as well.
Our team of qualified professionals stand for very high standards of work quality. Bathxpertz will make it hassle-free for you as it will ensure timely delivery and will do all the work from plan approval until completion. There is extensive warranty post completion as well. We have redefined interior design through an end-to-end home interiors service that’s powered by cutting-edge technology. Our team brings you the expertise of some of India’s best designers, service partners, a vast catalog of furniture and decor, reliable warranties and professional installation under one roof, making your interior design process personal and easy.
Bathxpertz supervisors will be overseeing the progress of your bathroom work under close supervision. Industry best practices are inculcated during every phase of our execution with detailed check list of critical parameters to monitor the quality at all time.
We provide 3D designs as well as good-for-construction (GFC) drawings to our customer.
The products are finalized during the estimate stage. Once the booking amount is given, the architect and customer finalizes on the final selection of the products and material to be used in construction. Once the site work is begun, the relevant material will be dispatched to the customer’s place at different stages. The delivery of the materials will be coordinated and updated to the client through images.
There will be a single point of contact i.e. the Relationship Manager or RM for any queries and updates to avoid the hassle of contacting multiple people for different issues.
We are currently present in Delhi & NCR.
Absolutely! We only bring in professionals who have been recommended and certified by experts. We conduct interviews, check referrals, licenses, and do background checks on each and every service provider. Only those professionals who pass our strict onboarding process are allowed to work with Bathxpertz. All professionals are also required to complete an assessment test to verify their qualifications.
In the unlikely event of our team damaging something, you can email us at info@bathxpertz.com or give us a call or chat with us.
Absolutely! We only bring in professionals who have been recommended and certified by experts. We conduct interviews, check referrals, licenses, and do background checks on each and every service provider. Only those professionals who pass our strict onboarding process are allowed to work with Bathxpertz. All professionals are also required to complete an assessment test to verify their qualifications.
We generally advise you not to use your own products, as most of our services require professional products, which are not easily available to the customers.
Our quotation is valid for 1 week. You can have full faith in the quote provided by Bathtech. Every single quote submitted to the customers are diligently checked and verified by our Operation Managers. However, if you still feel that the quote is on the higher side, you can always call up bathxpertz and ask for a justification.
We are an end to end bathroom rennovation service provider which provides one stop shop experience to their customer starting from bathroom designing, procurement of fittings and construction material, Construction and installation service. The entire project is managed by our professionally trained workforce with live tracking of each phase of your bathroom renovation.
Our team can direct you to your nearest dealer if you would like to see the sample of our chosen material.
For the first design consultation, we suggest you carry your floor plan, any inspiration, and be prepared to discuss your requirements, your lifestyle and personality in detail. We also suggest you go through our website, so that our designer understands your preferences. Having a budget in mind is extremely helpful.
Our recommended designs undergo extensive research and evaluation before we finalizes on the best suitable layouts and designs for you. However, we do understand there may be recommendations/ changes and our team try their best to accommodate all changes during designing stage. Once the site work begins, we won’t be able to make further changes.
You can raise a red flag regarding your designer, your service partner and/or on any other project-related complaints and escalate unresolved issues.You can always get in touch with our customer care team at info@bathxpertz.com for any concerns.
There is a booking amount of Rs 4999/- This is adjusted against your final invoice.
Our team will begin work as soon as we confirm the receipt of your order booking amount.
Order
To place an order, the process is quick and easy. Simply browse through the bathroom designs and click on your preferred design. Then select your bathroom size and click book a consultation. Post that our team will reach out to you within 24 hours.
If you do have any complaints, suggestions or feedback with regard to the service quality, or our service provider, pricing etc please report it to our Customer Support Desk at 011-35705035 or mail us at info@bathxpertz.com. It is advised to do this within 24hrs of your service.
Payment
Our payment options include all credit cards, debit cards, online banking, upi payments, cash etc
Delivery
Completion time can vary depending upon the bathroom size. On an average, standard completion time is within approximately 20 to 30 working days from when an order is placed. We aim to complete all orders as quickly as possible but sometimes due to stock levels or other unforeseen reasons, delays can occur. Once you have placed an order, you will receive a confirmation email with your order number and link to tracking. You will receive further emails once your order has been started by our specialist team.
Yes, you can choose the date and time of the constructional work by informing us in advance.
Yes, delivery charges are mentioned in your order reciept. As the items are really heavy and fragile so they require extra safety and packaging in transportation to get it delivered.
We will be issuing Project schedule of entire project and weekly schedule to track activities which will be monitored with our expert team.
We at bathxpertz understand that your time is valuable and are always striving to limit the time spent by Service Providers at your home. However the agents are trained to update you if the job might take longer than expected. Please do expect a buffer than the stated time to complete the task.
Warranty
Our expert team take all the pains and goes out of the way to make sure customer is not disturbed from his daily routine. Real time project updates are maintained by our team which can be easily tracked on our website. So you are always informed of what work is being planned next!